For owner-run businesses

Your business, with the daily work off your desk.

Keep the decisions. Lose the work. Pay from the profit.

An embedded team running finance, people, operations, customer service, revenue, marketing and technology. You keep the decisions that bind the business.

A fixed back-office fee, plus a share of profit above an agreed baseline.

Seven functions. One working team.

Finance

Controller, month-end close, cash reporting.

People

Payroll, HR, compliance.

Operations

Order flow, fulfilment, supplier follow-up.

Customer service

Enquiries, complaints, retention.

Revenue

Pipeline, pricing, follow-up.

Marketing

Demand generation that runs without you.

Technology

The systems the other six depend on.

The problem

Everything queues behind one desk. Yours.

You keep the day moving: chasing a payment, approving a price, following up a supplier. Finding someone to own the work keeps getting pushed back. The cost grows while you wait.

Pricing decision — pending The hire — pending Receivables — manual Systems — later
Who decides what

You keep control. In writing, before we start.

Green

We execute

Reversible, day-to-day calls. We act, then report.

Amber

We propose, then act

Within boundaries agreed with you, we propose an action and a response deadline. If you do not respond by then, we proceed.

Red

You decide

Contracts, headcount, capital, licences. Always you.

We earn a performance share on green and amber only — never on decisions you make.

Fit

Built for a specific business. Not every business.

$3M–$20M revenue15–80 staffNo executive benchDistribution · wholesale · logisticsProfessional services

Right fit

  • Owner still personally in the operating detail
  • Existing customers, business plateaued
  • Margin trapped in manual process
  • Regulated sectors welcome
  • Holding the business five more years

Wrong fit

  • Pre-revenue
  • The problem is demand, not capacity
  • You want a fixed-scope vendor
  • You're selling within a year
  • You want to approve everything
Questions

Before you hand over the work.

What happens in the business review?

We call it a “read”: a review of how your business actually runs, ending in an agreed baseline and a ranked plan. Ask us about scope, timing and cost when you enquire.

Are you replacing my team?

We work alongside your existing team and take responsibility for the agreed functions. Any staffing decisions remain yours.

What if nothing improves?

The performance share is earned only above your locked baseline. If there is no improvement against that baseline, no performance share is earned. The agreed fixed back-office fee still applies.

You'll have our payroll and financials. How is that handled?

Before sharing payroll or financial records, discuss who needs access, how information will be handled and what confidentiality terms apply. Please keep sensitive records out of your initial enquiry.

How it starts

Start with a clear view of the business.

01

Review the business

Understand the work. Agree a baseline and rank the priorities.

02

Agree the terms

Put scope, decision bands, fees and audit rights in writing.

03

Start the handover

Begin with finance and payroll, on the agreed schedule.

04

Extend the work

Bring in the remaining functions in the agreed order.

Request a business review

Tell us about the business.

Tell us a little about your business. We can discuss whether the review is a fit.

We reply by email. Please do not include sensitive records in this form.

Or email info@viberant.co.